Complaint / review text:
I bought a caramel chocolate cake at Pick n Pay Gardens Lorraine on Sunday for pudding for after my family Sunday Lunch. As we cut the cake it gave off a strong smell. Just for us to look closer to see that the whole cake is covered in mold. I took the cake back to the store as this was embarrassing for me in-front of my whole family. I spoke to the manager and explained to her what happened and showed her the cake. All she said was "' ok' and took the cake, gave the cashier money to give to me and she walked away. No apology, no nothing.
I think the service is disgusting and she never even apologized or offered me a new cake. How cake they even put such a cake on their shelves. They only word she said was ok. My partner and I and family will not shop there again due to the service. Disgusting