Complaint / review / scam report
J. C. Penney
I ordered curtains from the store and had them shipped...

Complaint / review text:
I ordered curtains from the store and had them shipped to my home. When they arrived I only received 1 panel instead of 2. When I called J. C. Penney they told me I had to return the one panel and order new curtains. I had to pay for the new curtains and would get a refund for the 1 panel. However, I live over 75 miles from the store and wasn't sure when I would be going back. The customer service person then said they could order the other panel. I'm still waiting for the other panel without any help from JC Penney.

Contact information:
Author: Contact with Author

Offender: J. C. Penney

Country: USA
Site: www.jcpenney.com

Category: Shops, Products, Services

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