Complaint / review text:
I am normally not one to write a compliment, i would normally approach the store manager and compliment staff.
Having lived in Cosmo City for 5 year not once have I ever received good service, it either you are expected to pack your own good in plastics, or you have to go fetch your own price tag for good that were not priced by the staff, or you have to listen to conversation about the cashiers drinking sprees over the weekend.
For the first time, I got to a cashier Matshepo on the 25th of July 2014, whom was proud to serve me. Greeted me with a smile, made small talk to make me laugh and even bent over asking if she help me pack my good in the trolley, as the packer next to her till who was in serous conversation with the cashier did not give a care in the world.
I then went on to ask her were Timothy is, The store manager, she told me he is not in.
I know his name due to the number of complains I have had at that store.
I did find her senior and complimented her, but I though I should put it here.
This is for the whole of Staff at Cosmo City to learn from this young Lady.
Matshepo, thank you for making my experience at Cosmo Cit a good one.