Complaint / review / scam report
Truworths
Incompetant service

Complaint / review text:
Friday the 1st of august I called the store for a set-aside on uzzi jeans that was on promotion for R320.00 to be collected on sunday the 3rd. I called the store sunday when I was on my way to collect the item I was told that the jean was removed from set aside and that they dont have it, approximately 15 minutes they called to say Canal walk have the item, on my way goin back home around 12:15 they called again to say the made a mistake and they still have the item and that was too late to get to their store in time as I was traveling by public transport. The promotion ended yesterday and the item is now R550.00, its their inconvenience, they couldn't keep their promise and the zanele lady still was able to say if I ddnt come monday the 4th I will get the item for R550.00 as the promotion will no longer be running. It is not my problem that I didn't the get the jean when I wanted it, they must deal with their staff and give me the jean at that promotional price

Contact information:
Author: Contact with Author


Offender: Truworths

Country: South Africa   State: All Country   City: Gugulethu Square

Category: Shops, Products, Services

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