Complaint / review text:
On the 28-07-2014 i addressed an email to giving notice of my gym membership cancellation. (30 day notice)
on the 30th i was requested to pay a settlement of R423.83 this was by Bashier Adams. I did so and sent through the proof of payment awating confirmation of cancellation.
In august i was contacted by Phumzile Ndlela from Saya Recoveries stating i was in arrears on my membership? I forwarded her the details and email and proof of payment that i sent to Bashier. I have since requested confirmation of the cancellation on the 3rd of october and have had no response to my query. Pf614724. I was then received a automated message telling me my membership is still in arrears. According to me i have as per my agreement sent a 30 day notice and paid a settlement as per Bashier Adams. Please will someone get back to me asap. I need to know this is sorted.