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Complaint / review / scam report
Jawbone
Review about Jawbone Up from Glasgow, Scotland

Complaint / review text:
Although I really like my Jawbone UP I am really disappointed in Jawbone Customer support.

My first band died after a few days and was swapped by support. Several months later the mode button fell off.

Support offered a pink band as a replacement. After rejecting this several times and asking for a repair, like for like replacement or a refund I was finally offered a swap and asked to confirm my address.

Today I have been told the black band is sold out but I can have pink (in one of three shades). So after several phone calls and multiple emails I am back to square one.

Contact information:
Author: Contact with Author


Offender: Jawbone

   State: Scotland   City: Glasgow

Category: Sports

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