Complaint / review text:
I recently purchased a Proform treadmill in Jan. It was delivered in Feb, and after using it once, it would not turn on.
I called Proform and they arranged a technician to come and fix it. He ordered parts. I waited another two weeks, and it shutdown after 1 use. I again called Proform and a technician came to my house.
He said it needed a new motherboard, so I waited a week or two for new parts and after 3 new motherboards, it doesn't work. The technician came again and replaced the entire motor and other parts today, and it still wont turn on. I called Proform and they told me they will not replace the treadmill until they have more money invested in fixing it than it would cost them to replace it! I have been paying payments for this treadmill which was $2000.00 since Feb.
And Proform / ICON fitness has offered nothing except to repair the treadmill.
Their customer service is awful and I would not recommend purchasing anything from them. This treadmill is obviously a "lemon" and Proform cares more about maintaining their profit than committing to making things right with their customers.