Complaint / review text:
My car keys fell off our other vehicle in the road, and someone picked them up and called the you fit I belonged to. The staff who I was later told used to be a cop gave someone my phone number and address over the phone.
The keys also had my house key on it. When I spoke with the manager who was very young, he said he was sorry. Very inexperienced staff. We are moving so I went in to cancel my membership.
Since it is not 10 days out (only 7), they will still take the monthly fee out of my account, and charge a $25.00 processing fee.
This was never explained to us. Very unhappy with the whole experience.