Complaint / review / scam report
Upgrade reversed

Complaint / review text:
I Applied for an upgrade about 2 weeks ago for an ipad 4 32gig @ R368 p. M, delivery was confirmed for the 1/10/2014, however when the device never arrived, i called vodacom and they said that the upgrade was reversed... Nobody called me at all to tell me its being reversed and why, after speaking to this lady she said it looks as if it was reversed due to availablilty of stock, i told her the person that i spoke to the 1st time said that there was stock, so it was no excuse, she then said she'd investigate it and get back to me, she also said that there was stock of the ipad cellular 16gig for R368 p. M (not sure if i got the amount correct, but it was round about R368), i said id then settle for that if she doesnt find my ipad, up until today I have still not heard anything, today I called vodacom upgrades to then just do the upgrade and forget about her, but today those deals are no longer available, and they cant find either of the devices I want on their system, I think its unacceptable that I missed out on a great deal due to what might'v been neglegence by one of their staff, I really wanted Ipad 4 deal that was advertised from the 7 Sept - 6 Oct

Contact information:
Author: Contact with Author

Offender: Vodacom

Country: South Africa   State: All Country   City: Upgrades

Category: Telecommunications


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