Complaint / review / scam report
Mtn
Incorrect billing

Complaint / review text:
On 10/08 i took out a contract for an amount of R 59 p/m for my housekeeper this contract allows 25min talk time where after the phone is loaded with Airtime - 1st account received i was billed a full R259.00 (R 200 EXTRA) after i visited the MTN wonderboom store - they assured me that the refund will be done - of R 152.00. AGAIN this month i received a Invoice for payment for a total of R 258.92. PLEASE can someone explain to me why this account is not R 59.00 as explained from the start when taking out the contract? Is it possible to cancel this contract?

Contact information:
Author: Contact with Author


Offender: Mtn

Country: South Africa   State: All Country   City: Pretoria

Category: Telecommunications

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