Complaint / review / scam report
Autopage
Am I an Autopage customer or a MTN customer?

Complaint / review text:
E-mail sent to the consultant on 15/10/2014, still awaiting response.) When I signed the contract with Autopage, it was for a Blackberry and BIS. And the BIS is for unlimited internet usage. Didn't this change come into effect after I signed the contract? The contract is between Autopage and myself, not MTN and myself.

I received a sms from Autopage today (17/10/2014) indicating that my top up package has been credited. As per the conversation that I had with the autopage consultant, mtn gives mtn users 100mb of data to use for free and when you use more that the 100mb, you get charged. So isn't it supposed to indicate this data balance when I check (*141#) my balances? Sorry guys, but I'm not letting go until I am convinced that I should be charged for internet usage.

Up to date still no feedback.

Contact information:
Author: Contact with Author


Offender: Autopage

Country: South Africa   State: All Country   City: Universal

Category: Telecommunications

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