Complaint / review / scam report
Cell C

Complaint / review text:
Received a call from Cell C direct telesales on 16/10/2014 and was offered a Cell C contract for 3 x Samsung Galaxy Grand Neo handsets. I accepted the contract and was told my application would be processed and i would receive an SMS approval. Received the SMS approval on 20/10/2014. On 24/10/2014 only 1 handset arrived. I called them and was advised they did not have stock and they are expecting stock in the next week. I followed up again the following week and was told by the follow up department my application was pending this didn't seem right because i was told by sales department my application was approved and they were just waiting on stock. I followed up again today and was told stock might only arrive in the NEW YEAR, this is unacceptable as I was sold a product and no where was it mentioned that stock is a problem. I demand that they get stock from another supplier in order to service the customer.

Contact information:
Author: Contact with Author

Offender: Cell C

Country: South Africa   State: All Country   City: Cell C Direct Tele Sales

Category: Telecommunications


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