Complaint / review / scam report
Vodacom
Data keeps dissapearing

Complaint / review text:
I buy 1 gig of data on the 22nd of every month but my data kept on disappearing and when I called Vodacom I was told different stories, and last month i decided to change and buy 2gig of data to my surprise my data was finished on the 11th of November and I had bought it on the 22nd of October and normally I run on wifi from Monday to Friday from 8am to 4h30 and i would use my data later in the evening but this month it was worse because my data lasts me from the 22nd to around the 15th of the following month and that would be 1 gig of data and this time i'm shocked that 2gig of data disappeared before the 15th how is that possible? I was previously told to go to I Store for them to check what consumes my data so quickly and i did that and everything that might finish the data quickly was turned off but I still suffer even now. Vodacom explain to me what is the problem with my data. I even bought extra data of 500meg on Tuesday the 12th of nov and it also got finished within 2days.

Contact information:
Author: Contact with Author


Offender: Vodacom

Country: South Africa   State: All Country   City: Midrand

Category: Telecommunications

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