Complaint / review text:
I have just signed a contract with cell and they told that goods will be delivered within 5 working days since from 16/12/2014 and on 02/01/2014 received SMS confirming that my parcel will be delivered.
At around 14H19 the courier phone me says the are in sunninghil to deliver my parcels and I stated that I am at Sandton they read the parcel wrong. After around 14h30 the driver is phoning me and telling me that they cannot deliver the parcel they thought I am at sunning hill due to the fact that they are knocking off by 15h00 they cannot bring the parcel. And another lady in their office phone to arrange the delivery spoke to the supervisor and the supervisor ask the lady to instruct the driver to deliver the parcels I overhear them over the phone saying they won't deliver the parcel. Cellc inconvenience me because they send me an SMS and stating that the parcel will be delivered today and I have already arranged the parcel to be send to Mpumalanga once it get delivered to me. I told them in my order is not delivered today they will sign for it doesn't take me to initiate another contract with Vodacom or go to nearest store. They courier will signed for the goods.