Complaint / review text:
I bought a Blackberry Z10 on contract from Cell C and have had endless problems since. My first Z10 had battery problems and after weeks of waiting received a refurbished one as a replacement. The replacement phone has had to be rebooted 3 times in the last 2 months due to applications refusing to open, phone not starting up etc. It is so unreliable. Have been in contact with the manager at Lakeside Mall BUT she has yet to respond even though she promised that she would. I was told that I would have to pay for a new phone in order to cancel my contract even though i only have a refurbished one. I got the contract in October 2014 and despite all concerns raised I have received NO feedback.