Complaint / review text:
My Cellphone contract was with Nashua mobile, nashua mobile sold contracts to Altech autopage
Since being with Altech bill has doubled. Have been i to Clearwater store twice and have been promised that someone will get back to me to deal with issue. People in store never know what problem is, cant do anything about it need to phone custome r care. So I phoned customer care and was then told that they cannot help me as the account is in my husbands name. The problem being that when I was with Nashua the contract was in his name yes but I had access to deal with it. Since moving to Altech all the rules previously on contract with Nashua have changed.
My contract was signed with Nashua, never signed anything with Altech. So shouldnt the same rules apply for contract I signed???
Everyone I have dealt with at Nashua has no idea how to help me, they all have a different answers to same problem. Altech Autopage has the worst service I have EVER experienced. It has been over a month since my first query and I have had no answer???