Complaint / review text:
I had the unfortunate need to have a network technician come out and try find out why I have no 3G reception at home. I've really battled with Vodacom to send someone out to assist with this problem and it took weeks for someone to be sent out.
But I was lucky enough to have Stephen assigned to my problem.
He's friendly and helpful and very competent at what he does.
He's kept me in the loop with regards to progress and solutions.
Its really great to be able to deal with someone who takes an interest in helping the client. He has been instrumental in changing my complete frustration with the situation. Thank you Stephen!