Complaint / review text:
I have been a loyal subscriber of Cell C's for about 12 years. Even after started working for another service provider I stayed loyal to Cell C as I thought they had the best deals available. Now in the past two years for the fourth time I am unable to receive SMS text Messages. Every time it's the same thing, phone customer care after about 30 minutes on the phone of unbarring codes, checking sms centre number, checking IMEI taking the battery out of my phone... And so on. A service call is logged, it takes 24 to 48 hour before I start receiving text messages again. I need to receive text messages for my job and cannot do my job without them. I still have two contracts with Cell C and will be cancelling them as soon as I can.