Complaint / review text:
Your product of "infinity" sounds great right? It gives clients the impression that they can browse the Internet, steam videos, use GPS, call people - all to your hearts content. I found out the hard way that I bought an unlimited data and call plan that I'm not able to do all those nice things and have taken necessary steps to do newspaper publications to let all consumers that's it's all a catch. You're offering only 10 gigabytes of data and saying it's unlimited data whereas when one goes above that you slow down my data to the point of me having nothing to do with my phone because of the bandwidth. Data THROTTLING is illegal especially when its done in a way that is deceptive. You're keeping people away from using what we have paid for and make us pay early termination fees when we want to leave telkom? If you promise and advertise unlimited data, unlimited smses and unlimited calling you're on the hook to deliver. I hope the nation does not fall into this business trick.