Complaint / review / scam report
Autopage
Altech autopage service!

Complaint / review text:
I've contract with Autopage that was upgraded in Dec 2014. On the 10 Feb 2015 I went to Altech Autopage at the Glen Mall to Top-up the account & I was informed that they can't do it immediately & it will be done later. Yesterday, 23 Feb 2015 my cellphone (calls, internet & messages) was suspended. I called Siya at The Glen Mall & he told me that according to their system I owe them about R 62K for internet usage for 2 days (21-22 Feb 2015). I called their Head Office the lady called Thabang told me it's an error, she doesn't see anything like that & they will rectify it. Then my cellphone was opened after 1 hour. I went to The Glen after work on the 23 Feb 2015 & Siya checked my phone & took it some pictures & told me he's logging a call to. Today, 24 Feb 2015 my calls has been suspended again. I called Siya again, he told me that he logged a call to head office & gave me the reference no's 590278 for data not being activated & 590281 for Account that went to about R 70K me doing nothing wrong. I loaded 1GB of data in my phone on the 21 Feb 2015 & it's all gone. AUTOPAGE clear that R 62K from my account, load my data & SMS as per contract & my 1GB data today or CANCEL CONTRACT

Contact information:
Author: Contact with Author


Offender: Autopage

Country: South Africa   State: All Country   City: The Glen Mall

Category: Telecommunications

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