Complaint / review text:
Called Magic Jack custermer support wasn't able to fix problem was told it was tech problem and would transfer to that department. Tech named Ivan came on and wanted to get into my computer to fix problem.
Ivan moved mouse around for over 12 hours until I shut off computer as I felt that Ivan was a joke and I was being stroked around. I have tried numerous times to contact either teach or service dept with no luck. I, m totally disgusted with Magic jack.
The problem doesn't seem to be with the Magic jack it's with the company and the way they don't care about there customers. I have had this device for over 4 years and this is the first time that I have had a problem but this problem is a major pain and I want to either get it resolved or I want my money back