Complaint / review text:
As of 3/31/2015, my Tracfone minutes balance was 779 and the text balance was 949. As of 4/14/2015, the minutes balance was 361 and the text balance was 366.
During that period, I made 4 calls that totaled approximately 5 minutes and sent two texts. However, I lost 418 minutes and 583 text units (I did not include data balance because I actually used the data!). I called Tracfone customer service and they said they couldn't do anything because I "used the units." It's curious that someone else posted the same issue on this forum a few days ago.
I wonder how many other people this is happening to??