Complaint / review / scam report
Elite Phones And Computers Ltd
Review about Lg G2 Screen Repair from Sheffield, Sheffield

Complaint / review text:
Decided to use this company due to the offered warranty on products. Sent them my LG g2 with a smashed and unresponsive screen. I was quoted £90 for a screen and LCD digitizer replacement (come together on the LG g2).

The phone was returned with an unsmashed screen but also a non responsive screen. When I got in touch, they asked me to send it back. When they received it, they said there was nothing wrong with it! It was quite obvious it was still broken as you couldn't use the touch interface! They tried to charge me £20 to return it, and I refused to pay. They sent me my phone back (still broken). I then mentioned the warranty that was included for faulty parts. They replaced the screen, and it didn't work. Faulty product, and I should have got a free repair. They said that my warranty wasn't valid, and gave me no reason why.

Please please avoid this company!

Contact information:
Author: Contact with Author

Offender: Elite Phones And Computers Ltd

   State: Sheffield   City: Sheffield
Address: 190a Curch street

Category: Telecommunications


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