Complaint / review text:
Several Verizon employees have lied to me about how to retrieve several vital text messages. And on the VERY evening that I called to file a formal complaint and had planned to photograph those text messages, somehow, ALL of my text messages vanashed.
Deleted. Not by me.
And just last night, an employee from their Executive Offices called me to PROMISE me that she could help me obtain what I needed. She too lied. Many of those text messages are vital to a legal case that I am involved in.
I have contacted the FCC and I will contact the AGs office as well as a local news team. Can they hear ME now?
And at NO time prior to my text messages "mysteriously" vanashing, did ANY of Versions employees talk to me about their "Verizon Cloud" nor "messages ". Those apparently are apps that PREVENT such data losses.