Complaint / review / scam report
Att
Changed our data plan without our permission

Complaint / review text:
My husband called AT&T because our youngest daughter keep going over her data. He just wanted to add more data to her number.

The lady on the phone talked him into a shared family data plan. My older daughter and I had unlimited data. She did not tell him that our unlimited plan would be cancelled. We have been careful to keep our unlimited plan for years…now it is gone.

We called back within the hour, but they said it was too late! I have always felt loyal to AT&T, but I no longer trust them.

Beware of their tactics!!! They will do anything possible to get you off unlimited.

Contact information:
Author: Contact with Author


Offender: Att

   State: California   City: Huntington Beach
Phone: 18002056268
Site: www.att.com

Category: Telecommunications

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