Complaint / review / scam report
Review about Cell Phone from Hyde Park, New York

Complaint / review text:
Yes I just recently gave up my TRACFONE android. It never gave me good service in my area zip code 12538. I surrendered 2500 minutes plus time. It stopped working one day and I called customer service. Now I'm pretty much know TRACFONE cutomer service because i have delt with them for a long time. Let me tell you when I first starting to deal with them, it was many years ago. First, with all due respect to our foreign customer service people, I have no personal disrespect for you. It's just the way everything is going today. These people are no trained to handle tracfones customer problems. When you call, you get some whom due a language barrier I cannot understand. Ok that's fine considering TRACFONE thru you under the bus and gave you a manuel to preach

From. The sound quality is terrible and along with trying to understand someone on the other side of the world, talking in Indian, or Philippine language is unacceptable. I'm sorry but I remember when I got a lady from nova scotia,

And she pretty much was on the same language as I am it's called English. This company is on a collision course with failure. They ask you a question, then you can hear the manual open, then ask again. It that does't work put on hold. Then after a long time of silence. It's Click disconnect. Your pathetic. This happen 3 times, enough is enough. Thanks to our government and big business this is what we get. Bring these company's Home, or boycott them. What a joke. I give them a -1 sta

Contact information:
Author: Contact with Author

Offender: Tracfone

   State: New York   City: Hyde Park
Address: 9700 N. W. 112th Avenue
Phone: 18008677183

Category: Telecommunications


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