Complaint / review / scam report
Magic Jack
Renewed service without my permission

Complaint / review text:
Magic Jack attempted to renew my service without my permission.

Fortunately that card had expired and they had to e-mail me to let me know what happened so I could renew my service. I did want to

Renew my service for a year, but did not want to give them a credit card in case they tried to renew again without my permission.

So I called customer service and told them I wanted to know the cost of one year service and I would pay with a money order.

The operator who barely spoke English said"What century are you in? No one accepts money orders any more." When I asked for his name and to refer me to a manager he hung up.

Contact information:
Author: Contact with Author

Offender: Magic Jack

   State: Florida   City: Punta Gorda

Category: Telecommunications


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