Complaint / review / scam report
Magic Jack
Magic Jack has billed my credit card without authorization

Complaint / review text:
Magic Jack??? I am only able to make calls within the USA

I bought $10.00 international minutes, But was charged twice on the same day totaling $20.00..

When you dial an international number, although you did not connect minutes are deducted, there is no way you can check your balance,

Except when you attempt to make a call a recording tells you how many minutes left..

I was charged $19.95 on my credit card, without authorization, I assume thats was the annual renual, but I dont have the unit for a year yet,

I contacted the bank but they have NO contact information for Magic Jack.

I tried to contact Magic Jack on line, But it was hopeless,

There is no customer service.

Contact information:
Author: Contact with Author

Offender: Magic Jack

   State: New York   City: Brooklyn
Site: www.magicjack.com

Category: Telecommunications

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