Complaint / review / scam report
Simple Mobile
Simple mobile shut of my data

Complaint / review text:
Claiming to offer unlimited is so untrue when it comes to simple mobile, I have been with them for over a year now and as time passed I use more data, well I got this text saying that my simple mobile data service was at risk of being suspended due to violations of terms and conditions, when I called i asked how much data is in violation no one could give me answers, they transferred me to another associate and again I asked exactly how much data use is needed to be in violation, she started reading me the terms and conditions, I informed her I had already read that but she continued to read it as i told her multiple times I've read that, when she finished once again I asked well how much data use and she sent me to a recording. Very classy customer service they have, I have 3 phones in my household with them which I will definitely terminate when this cycle is up and wouldn't recommend them to ANYONE! I might add that i hadn't even used 3gb of data, 2 months ago when i got this text i had used almost 4 gb of data so it's whenever they want they can i guess!

Contact information:
Author: Contact with Author

Offender: Simple Mobile

   State: Georgia   City: Atlanta
Address: PO Box 147
Phone: 8778787908
Site: www.mysimplemobile.com

Category: Telecommunications

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