Complaint / review / scam report
Cricket Wireless
Jerked around

Complaint / review text:
I purchased my iphone5 through cricket comm. On 10-16-12 brought it back on 10-20-12 i didnt like the phone service an really didnt like the phone an employee was looking at it explaining things and changing passwords looking at photos on my phone. Texting my husband, when he called telling me i was going to be late for my dr.

Apointment. I just left i didnt like that this employee was so personnal with me i was uncomfortable. Returned (with my husband) on 10-23-12 wanted to return the phone. Phone service is awful, phone is slow, freezes up, i hate it.

The employees there said "well this used to be the so called corperate office but was sold on" "um when did you buy this?" "oh yeah on the 18th." 2 days after my purchase, to a franchase, "you have to go across town to the new corperate office". Went to this new corperate store was closed no hours of operation on store front nothing went back, today 10-29-12 wanted to return the phone after all this with this company. The manager came out saying "why didnt i call him first?" (never spoke nor never seen this guy before), i told him i called the number on the receipt well it had been changed then i called the new number, got the first store guy gave me the wrong number called back finally got the right number was phone was busy for over 30 min. So me and my husband went to the so called corp. Store the manager said he didnt have money for a refund at 5pm he had not done any busniess all day.

And doesnt have any money but said "call me every once in a while an i will let you know" so until this corp. Store makes some money call him he might give me a refund" "really?" but this store has a big sales event this coming weekend maybe they will have my money then, 5 days away by then they will prob.

Have changed corperate offices again by then. Or i can go to savannah ga to the other corp store 140mi away please, i need help!!!

Contact information:
Author: Contact with Author

Offender: Cricket Wireless

   State: South Carolina   City: Goose Creek
Address: Cricket Wireless LLC 575 Morosgo Dr NE Atlanta, GA 30324
Phone: 18002742538

Category: Telecommunications


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