Complaint / review / scam report
Stole Minutes

Complaint / review text:
I have a tracfone. Bought minutes and the double minute card.

One day it went crazy as I replaced the back and battery. Said I had too many minutes. I turned off and on. Correct amount showed 549 minutes ok.

This is after a error message where I had to call and customer service was too, to tell me the error was for sim had slipped out at time I dropped. So I fixed it. I had added minutes left with 948 days of service. Left phone in vehicle at work for battery was dead.

Home charged and showed 249 minutes. So where did my minutes go. Just added 250 on the 1st??? Lost 549 minutes. Called was told she is not giving me any minutes for I PROBABLY USED them???

No I have a house phone for service TRACFONE doesn't work in mobile home at all. I had just spoke to them 3 days before that the minutes were there. So what happen to the minutes. This happen once before with a TRACFONE I had. Over 2000 minutes web time & text just disappeared?

What the?

Then still erks me for I was told by girl I PROBABLY used them??? Do not buy..

Contact information:
Author: Contact with Author

Offender: Tracfone

Address: 9700 N. W. 112th Avenue
Phone: 18008677183

Category: Telecommunications


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