Complaint / review text:
I don't where to begin but this is my 2nd month with simple and i didnt even continues i opted to pay another carrier and loose 10 days of service then continue, they have the worth custmer service, i will write a review in every site and tell eveyone that they SUCK hopefully other people read it and stay away
First when i switched from t-mobil prepaid, they too 10 dayssssssssssssss to transger my line in, 10 dayyssss, do u realize how long that is?
Every time i called they told me the porting is in process, SURE IT IS...
After the long wait my line was onn, i had no issues for the rest of the cycle, comes my next cycle i upgraded for $10 extra to unlimed at 4g, ha ha ha ha, they cut off my internet service after 5 days, they said i used it too much, i am like wait a min how did that happen if i used it the same way i used it last month, no one cared and they didnt restore my service, i filled a complain with the communication comissioner, the better busines burreau and they called me every time i filled a complain to tell me in a nice way (screw u if u dont like go somewhere else) my service cycle ends on the 14th, i went to T-mobile, i switched to prepaid $60 a month, so $10 extra then simple but i know for sure that after your 2.5G at 4G, they slow down your internet, they dont cut it offff, oh ya and when i was switching, and i called to get my account #, they told me sorry we cant give that information to you, sooo who can? Big time screw up, i went to a T-mobil store in the mall, and the lady said my service will be ported within 24 hours, guess what? Before i left the mall, maybe an hour after i was rocking and rolling on t-mobil
PLEASE PLEASE PLEASE STAY AWAY FROM THOSE IDIOTS or you are wasting you money if you can afford to go without net then go for it