Complaint / review / scam report
Tmobile
T Mobile won't refund for spam text msgs

Complaint / review text:
I've received several spam text messages in the past week and have called T-Mobile to complain & request the charges be removed - they charge. 15 per INCOMING message whether you want it or not.

They refused to reverse the charges & told me my only option was to block all text messages completely before they would consider a refund. That is not a viable option but they refused to work with me to come to a reasonable solution. It's another example of cell phone companies ripping off customers since there is no way to reject an incoming message - you pay whether you want to receive a message or not.

Who let them get away with charging customers for RECEIVING text messages with no way to prevent it? It's outrageous.

Contact information:
Author: Contact with Author

Offender: Tmobile

   State: New York   City: New York
Address: P. O. Box 37380
Phone: 18008662453
Site: www.t-mobile.com

Category: Telecommunications

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