Complaint / review / scam report
Vodacom
Contract breaking

Complaint / review text:
You let me know over an email and an SMS that my monthly Vodacom fees will increase. I signed a 24 Month contract. Isn't that the whole point of a contract to fix the fees at a pre-defined rate. Now you have the authority to increase the monthly fees as you see fit? What is the point of a contract then?
If I want to cancel the contract I get penalized. If I want to reduce the package I get penalized. But you can just change the monthly fees as you wish.

Contact information:
Author: Contact with Author


Offender: Vodacom

Country: South Africa   State: All Country   City: Johannesburg

Category: Telecommunications

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