Complaint / review / scam report
Sony Mobile
Sony Experia Z3 - Cracked Screens

Complaint / review text:
My Sony Experia Z3 - which I only have for 4 weeks. Purchased end of Feb'15. After putting my phone on charge at it's normal place on the computer desk. I found my phone on the floor. Well normally there is books to keep the phone stable. As the charge cable is too short. This time around I was not so lucky. Not sure if this is called negligence or accidental. However when picking up the phone to my surprise the screen was not just cracked but shuttered... Can't even use the phone to read message or dial numbers... Can only get incoming call's by answering with the headpiece... I was so furious... I phoned around for quotes to have the screen repaired but amounts are a scream R 2700 and more and that's without waterproof seal. Sony SA itself wants to ask R3700 to repair the phone exclude courier fees... With my previous phone it had many falls and not one crack... Now I'm sitting with a brand new phone not too mention that it is expensive and can't use it at all... Ridiculous... Just the other day someone said to me that some of us is just afraid of change when it comes to electronics..." be afraid of change it comes with a high price"...

Contact information:
Author: Contact with Author

Offender: Sony Mobile

Country: South Africa   State: All Country   City: Somerset West

Category: Telecommunications


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