Complaint / review / scam report
Mtn
Monthly subscription deduction

Complaint / review text:
My email below that I have sent to Mtn on 29 May 2015

Good day

I've made several calls to your call centre without any success. I emailed previously regarding this issue. An amount of R685.99 was billed and I have absolutely no idea why my bill was so high. If you look at your records it will show you that I do not go over my monthly subscription amount. I was billed more than double in one month. No one has replied to my previous email. I am mailing because I am not getting through to your call centre. Could someone please indicate to me why my bill was so high. I would also like to set a limit on my account. It should not exceed the subscription amount.

Please I need some explanation.

My cell number / account 0834883437.

My contact number 0716735652

Desmene Josias

Contact information:
Author: Contact with Author


Offender: Mtn

Country: South Africa   State: All Country   City: Cape Town

Category: Telecommunications

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