Complaint / review / scam report
Cell C
Taking too long to deliver new phone

Complaint / review text:
Took out a new contract with Cell C direct on Sunday 22 June. It started very good, they phoned me back on the Sunday and contract was approved quickly.

But we are still waiting for the phone. It was promised for today, now the story changed to Friday or Monday next week. Call center agents @ 084145 says contract approved but stock was not released to the courier. They do not provide more details and when I ask them to expedite it does not sound if they know how.

Please Cell C, help. I bought from MTN direct before and always had the stock delivered within 3 days.

My old phone went to my Granny, so now we are stuck using a four year old dinosaur until you help us.

Contact information:
Author: Contact with Author

Offender: Cell C

Country: South Africa   State: All Country   City: Cell C Direct

Category: Telecommunications


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