Complaint / review text:
Returned to SA after 20 years in London and set about setting up home from scratch. Most suppliers were useless or more than useless when compared to our UK experience. One notable exception was Telkom. We bought a house about 80km from Cape Town in a small village. All paperwoork done promptly including direct debit. Told that the equipment would be installed 13 days after taking occupation of house. I commented that Telkom is lucky that there is not much competition for themselves!
Received a phone call just before moving in to inform us that the service would be installed on the day of moving in. All went well thereafter. Well done for a para-statal