Complaint / review text:
I am approved for Cell C contract phone Upgrade. I have made contact to call center on the 20th of June, 2014. I requested I get a Sumsung Trend. I was told that the phone requested is out of stock and I should wait. I get told that the phone will be delivered and then get contacted again to hear that the order has been cancelled. Every time it is a different caller and different story. Some of them say they will send details of the phones available and they don't. All of them lie! My Contract is to expire end of July 2014 and they still have not resolved my problem. It is exhausting and unprofessional to give a client conflicting messages and not deliver on your promise!!!