Complaint / review / scam report
Orange South Africa
Still havent received my stock

Complaint / review text:
Thought i would give orange a try as i have heard good things about them. I ordered a tablet on 4 July 2014, got an email saying order is being processed. Went to the tracking information and it said 3 days, next day it jumped to 7 days. I contacted them on 10 July to ask for an ETA and they said that Friday it in customs. The 14th they said no it is in stock I can expect the shipment to me will happen on the 14th. Called on the 15th there is no stock in the warehouse and no one can give me and ETA on when this will happen. Called again today and still no ETA and the online status jumped from 1 Day to 7 days. I mean really and yet I am still waiting for my call as to when will my tablet arrive. I have asked for Part shippable and yet nothing. I understand you are new in SA and are trying to open your business here but keep by your timeframes. It is now almost 2 weeks and I still have no ETA

Contact information:
Author: Contact with Author


Offender: Orange South Africa

Country: South Africa   State: All Country   City: Cape Town

Category: Telecommunications

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