Complaint / review / scam report
Cell C
Excessively high Data Usage: 084 399 1644

Complaint / review text:
Good day,

I was billed R 3852.28 for the month of july. On querying this with the cell c store, a complaint was logged.

I was advised that this is my bill, and that is my data usage. Reference number i was given was: 4072700774

What i fail to understand is how much data usage was used, and what is your cost of usage? And how the is that possible? I received the phone on 1June, and the data usage for June was not high at all. What is different between June and July?

When i look at the data usage online, it tells me that for the current month it is 25mb. And i have 2,045.75 remaining.

Can someone please help me understand what is going on. And how do i stop this?

How do i check what my current usage is standing at? And can i put a cap on data usage?

Urgent attention to this is requred as i cannot just keep on running up a bill daily without understanding what is doing it or what is going on.

Contact information:
Author: Contact with Author

Offender: Cell C

Country: South Africa   State: All Country   City: All

Category: Telecommunications


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