Complaint / review text:
I was billed R 3852.28 for the month of july. On querying this with the cell c store, a complaint was logged.
I was advised that this is my bill, and that is my data usage. Reference number i was given was: 4072700774
What i fail to understand is how much data usage was used, and what is your cost of usage? And how the is that possible? I received the phone on 1June, and the data usage for June was not high at all. What is different between June and July?
When i look at the data usage online, it tells me that for the current month it is 25mb. And i have 2,045.75 remaining.
Can someone please help me understand what is going on. And how do i stop this?
How do i check what my current usage is standing at? And can i put a cap on data usage?
Urgent attention to this is requred as i cannot just keep on running up a bill daily without understanding what is doing it or what is going on.