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Complaint / review / scam report
Billed for 2 accounts but I only have one!

Complaint / review text:
I have been with vodacom for over 10 years. I went in for an upgrade prepaid to contract only to o find out that two accounts have been loaded to my name and I am being billed twice a month on different days. I have called numerous times and yet to have this resolved or reverted. Just getting a contract was bad enough with spending over 3 hours in the store to get the phone then taking days to activate cos I was given a number that was already taken. Running back and forth to the store to sort out. I would like this corrected immediately please, as this is not what I signed up for.

Contact information:
Author: Contact with Author

Offender: Vodacom

Country: South Africa   State: All Country   City: Sa

Category: Telecommunications


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