Category: Telecommunications » page 4
Reviews, complaints, fraud and scams reports

Upgrade debacle

Approached Menlyn Branch to move my number from a company I previously owned to my personal capacity while acting on an upgrade tenure. A consultant Gabriel attended to my requests and less than an hour later I received a message from MTN to the effect that my application had been sent in for vetting. Ten minutes later a ...

Extremely bad service

My internet went down 3 days ago, and when I called into the MWEB call centre they told me its because Telkom did something wrong and are busy fixing it. 3 days later I still dont have net, I called them twice again today to find out whats going on and they kept letting me do the same stuff over and over again even after I told ...

Vodacom fails me as custome

So upgrade time! I've checked the latest deals and decided on a phone. So i go through the process. 7 - 10 working days and the phone will be delivered. 13 days and I chat with the online agent and get informed that I'm on back order. Day 20, I contact the online chat agents again to get feedback. Nice guy did some digging ...

Account handed over after final bill paid

Email dated 3 April 2014 to , my father, Mr Prinsloo requests the cancellation of services to simcards PUK numbers: 15101850 & 65102082. Response received from Thobekile Khuzwayo informing Mr Prinsloo that the contract expiry date was day notice. 2 July 2014 - email was sent giving 30 days written notice for expiry/cancellation ...

Cell C
Delayed airtime

Hi, I had about 14 Minutes Bonus Airtime that was Due to expire on 28 February 2015. I bought 10 Rands airtime via Telephone Banking to prevent me airtime from expiring at around 20:00 on the 27 February. The airtime did not appear, so I bought another R 10 Airtime. The airtime was only added after 00:00, and thus caused my ...