Category: Telecommunications » page 9
Reviews, complaints, fraud and scams reports

Never end up at store or this lady

She does the whole sim swop. Before checking if I am able to upgrade to the phone I want. Then tells me I cant have the phone on my contract. Now I am sitting with my old phone which is no longer working... Vodacom cannot assist in correcting this. The way she throws the things around on her desk also doesn't phase me!!! Get ...

Incorrect Billing Account

The Telkom Social Media Consultant Launo Molapo promised to report back on my Billing Account problem more then Ten days ago but did not do so. It seems that this is a general trend at Telkom they are quick to promise a response but never really do so. This clearly shows that they are not interested in their customers problems ...

LTE service

I have a LTE router with a telkom simcard. Want to get LTE activated on it as it doesnt pick up at home or in the shop. I know i got LTE coverage at home. They dont even offer to see if i have. He says on the blue simcards it does have LTE activated. Showed him that it only picks up H not LTE. I am a IT specialist. Asked him to ...


During my biannual cellphone upgrade I had decided to upgrade the monthly account fee as well to a "My choice 100" account. (100min, 200sms, 300mb) They first made a mistake by only giving me minutes only. When countless time was wasted phoning in and getting the line dropped on you when you select to speak to a consultant. I ...


Upgraded my contract and told the sales lady to activate a dual sim and keep the current sim as my primary sim card. Which she never done but instead processed a sim swap which i did not want. I then tried to call the call centre waited 20 min just to speak to an agent. Just to be told to go to a store, i then requested to ...