Complaint / review text:
My wife and I purchased a round trip ticket from China through Cheapoair. I get a phone call 12 at night from my daughter telling me she cannot board the airline to the US because her name on the ticket we bought has her name in reverse. I told those fools at cheapo that the Chinese use the last name first. Her passport, visa etc were all in order! Even their email to my wife is correct. They could have easy corrected the info but they cancelled my ticket and now I have to buy another round trip ticket. Now when I call them I just get the run around. I am furious! I don't know what my phone bill will be to INDIA either. They are lucky they are not in the US!