Complaint / review / scam report
GTASA - Global Travel Alliance SA
Global Travel Alliance ()

Complaint / review text:
Good day

To Global Travel alliance SA

As per our telephonic discussion.

We had a consultation with Timothy on the 29/08/2014.

We had paid a yearly fee of R1065.00 and after a further discussion we could not get to a final agreement and decided to cancel the contract, the Manager then said, he will send a cancellation letter to his Head Office and that the money will be credited to our account the next day, with an e-mail to confirm, but it that never happened.

This all happened at an afternoon session at Waterkloof guest house Pretoria,

The consultant assured us that the money would be paid back into our account the very next day which would have been on 30/08/2014. (Sunday), this was also a bit stange to me?

We have to date not received our money as told, I thought it was an honest person that I was dealing with, as he said he could not reverse the credit on the spot, but will arrange it.
This is not the way to treat a customer. As discussed, I will e-mail the front page and proof of payment, (yearly fee) back to you, to be credited back to me in my account,

Could you urgently arrange this as it is really not acceptable.
My details:
SR Du Plessis ID

Contact information:
Author: Contact with Author


Offender: GTASA - Global Travel Alliance SA

Country: South Africa   State: All Country   City: Head Office

Category: Traveling & Tourism

comment

Global Travel Alliance Group January 25, 2021 2:25 PM
Dear Valued Client

We write to you from Global Travel Alliance. We wish to confirm that your request has been successfully resolved. We apologize for any inconveniences experienced.

We wish to remind you that our membership stands firm as a top tier travel discount product. Our work to ensure transparency between our suppliers, who offer us discounts, and our members is our top priority.

Should you wish, your membership can be reactivated on a month-to-month basis with no activation fee due. We trust the value we have to offer will speak for itself should you view our specials on our website.

We value our client’s feedback and to that end, we are excited to announce our new affiliate program. This program is transparent, at no additional cost and will provide our members with the chance to gain membership rewards which will compound their travel savings.

Please visit our website at www.globaltravelalliance.co.za where we will be announcing our new rewards and extra-savings program.

Kind Regards
Global Travel Alliance
[email protected]
021 833 7200
Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.