Complaint / review / scam report
GTASA - Global Travel Alliance SA
Global Travel Alliance money.

Complaint / review text:
Global Travel Alliance gave a presentation at Eagles Nest Strubens Vally where they promised certain discount %'s that could be expected after the customer joined them and made the bookings through them. They presented the potential client with certain discounts that "could" be received but kept the hidden costs what the total package will eventually cost the client after 12 years with a minimum increase of 8% per Annam.

All the savings that they presented/promised at the presentation does not make up for all the funds that the client will be spending over the long term paying their annual fees and booking fees per person.in fact the client will not spend the total sum if he/she books her own accommodation over this long term period and pays in full with out discount.
Eg:- Cost to join as a member R5329.00. Up front affiliation fee R1065.00 for first year. Then a monthly cost R506.57 for 24 months= R12181.68.in the first 2 years cost thus far R18575.68. The affiliation fee increases 8% per year thus over 12 years an increase of R93 to R174 for the period 12 years, total cost of affiliation fee is over period R28960.00 Give or take a few rands. Do not present whole COST.

Contact information:
Author: Contact with Author


Offender: GTASA - Global Travel Alliance SA

Country: South Africa   State: All Country   City: Gauteng

Category: Traveling & Tourism

comment

Global Travel Alliance Group January 25, 2021 2:10 PM
Dear Sir/Madam

We write to you from Global Travel Alliance. Thank you for bringing this matter to our attention.

We wish to point out that the cost of the membership is displayed on the first page of the agreement. Since the implementation of the Consumer Protection Act in 2011, GTA amended its agreements in order to be fully compliant and we continually review and update our offering for demonstrable benefit.

We wish to remind you that the membership stands firm as a top tier travel discount product. Our members save at least a fourth of their travel booking costs. The membership is designed in such a way that savings recoups the purchase of the membership after more than one booking.

Due to the valuable feedback and suggestions we received from our clients over the years, our improvements guarantee that our members will not find quotes that are cheaper than what we offer.

Our work to provide quality travel quotes and experiences pays off when we receive positive feedback from our clients, as shown and posted on our website.

As mentioned, we value our client’s feedback and to that end, we are excited to announce our new affiliate program. This program will is transparent, at no additional cost and will provide our members with the chance to gain membership rewards which will compound their travel savings.

Visit our website at www.globaltravelalliance.co.za where we will be announcing our new rewards and extra-savings program.

Kind Regards
Global Travel Alliance
[email protected]
021 833 7200
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