Complaint / review text:
Megabus is the worst possible transportation you could ever choose for yourself. I will never ride again!
They lost my duffle bag, how? WHO KNOWS! But I called customer service and they put in a report of my missing luggage. A week later these morons email me saying that they didn't find my bag.
I asked what were my next steps and was told to email back asking what should I do. They're NO number for lost and found and the people who answer the customer service line act like they don't know anything about the company!
I doubt there's even a department for lost and found! Do not ride megabus!