Complaint / review / scam report
GTASA - Global Travel Alliance SA
GTASA crooked money grabbing

Complaint / review text:
2009 I was convinced to join this thing by a very cunning sales men who later on told me he resigned because GTASA is crooked and not honest. They are trained to sell by manipulating the clients and by taking money from them even if they can not afford it. He told me some horror stories about the sales its worse than investors taking life savings from the elderly!

I never used the services and forgot about it till I got into financial troubles. I advised them in 2010 that I wished to cancel they informed me that it would be too expensive to cancel. I was up set about this as I had no money and no use for the service nor any intention of using this horrible. I had no way out, now 2014 they have found me and started asking for money again. I have advised I have no interest in them and I have paid them for a service I have never received, used or wanted. They still want me to pay for 2 years affiliation fees the amount adds up to over R10 000. After paying them over R14 000.00 to join? Ridicules why must I pay for something I have never used, wanted or plan on using! Worst ever!!!

Contact information:
Author: Contact with Author


Offender: GTASA - Global Travel Alliance SA

Country: South Africa   State: All Country   City: Pretoria

Category: Traveling & Tourism

comment

Global Travel Alliance Group January 15, 2021 11:53 AM
Dear Member

We write to you from Global Travel Alliance. We are very sorry that your experience does not reflect the truth of what we offer. Please send us your membership number so we can ensure the issue has been resolved.

Please bear in mind that your request to cancel the agreement was received prior to the implementation of the Consumer Protection Act. Prior to the CPA, GTA provided clients with cost-effective alternative solutions that suited their situation. However, we confirm that GTA is fully compliant with the Consumer Protection Act since its implementation and regularly review policies, practices and agreements for compliance. We are glad to say that due to listening to what our clients have to say, our improvements resulted in our quality travel quotes and personalized travel agent experience being able to sell itself and no sales agents have worked for us for some years now.

In light of the above, we are excited to announce our new affiliate marketing program. This program will provide our members with the chance to gain travel and membership rewards, the details of which will be communicated within the coming weeks.

Please visit the GTA website at www.globaltravelalliance.co.za and fill out the online contact form or contact us on the details below should you have any further questions or issues which we may assist with.

Kind Regards
Global Travel Alliance
[email protected]
021 833 7200
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