Complaint / review / scam report
Expedia ripoff. Watch out!

Complaint / review text:
At least they admitted it. Expedia screwed us up 3 times when we selected and paid additinal money for upgraded room, but got confirmation for a standard room.

The first time I thought I just made a mistake. Second time I thought it was an odd coinsidence. Third time I cought it in the process and called them right away. They denied the whole thing.

I spent three hours on the phone with them but the problem did not get resolved. They cancelled my trip, but have not refunded the money yet. The evidence that I booked it has been deleted.

I've been booking my trips with Expedia for over 10 years.

They trashed this company over the past 2 years. Time to find another!

Contact information:
Author: Contact with Author

Offender: Expedia

   State: California   City: Mission Viejo
Phone: 18001800397334214047288

Category: Traveling & Tourism


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